System Center 2012 Operations Manager Support

We are glad to inform you about the new versions of our management packs that support Microsoft System Center 2012 Operations Manager now!

Diagram View for Cisco Monitoring MP

Diagram View for Cisco Monitoring MP

As OM12 has undergone some major changes in architecture, the MPs will be developing  parallelly for both versions of Operations Manager. SCOM 2007 R2 versions are: 2.x (APC MP) and 1.x (Cisco and Generic UPS MPs); OM12 versions are: 3.x (APC MP) and 2.x (Cisco and Generic UPS MPs). Minor versions of builds are the same. For example, 3.0.0.16 version of APC MP for OM12 is the same as 2.0.0.16 version of this MP for SCOM 2007 R2.

APC Monitoring Reports

APC Monitoring Reports

The system requirements for our MPs were not changed (of course 2012 version of Operations Manager required) but you need OM management server with “RMS Emulator” role (this role is enabled by default).

The first demonstration of new OM12 MPs will happen on September, 27 at Microsoft RUPTS “System Center Operations Manager 2012: What’s new?” webcast. Follow the link and join us!

Metrex APC Monitoring MP was updated to version 2.0

We are glad to inform you that our MP for APC UPS monitoring was updated to the version 2.0. The updates are profound; Therefore only the most considerable general changes are worth mentioning in the list below. More »

System Center Operations Manager 2007 R2 CU3

This October Microsoft has presented a new pack of updates for SCOM 2007 R2, CU3 (Cumulative Update). This CU is available at the following address: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9f1e1154-52ae-42df-aeea-b3ee83247e6a&displaylang=en

Our management packs are successfully tested for compatibility with this CU so we can confirm that Metrex products also work with the latest version of SCOM 2007 R2.

Metrex helps Microsoft partners to sell MS SCOM

Last week we attended as guest star at Microsoft’s seminar in Moscow, dedicated to their new program of partnership, which start today.

We inform those, who missed this quite interesting event that at this seminar Meterx Engineering announced its readiness to help Microsoft partners to raise sales of MS SCOM and the accompanying software, by using our SCOM-based solution Metrex Monitoring as “spearhead”. We are ready to give partners all the profits and bonuses from sales of Microsoft products’ licensees, having left ourselves licensing of our Management Packs, deployment services and support. Besides the fact that this kind of cooperation corresponds well to Microsoft’s partnership’s new policy, aimed to make partners more narrowly focused on their competences and foster more active cooperation in selling complex solutions, our offer opens a way to participate in large-scale projects for those companies, who outgrown a SMB segment.

We also ready to support partners with our experience and competence in developing and deploying solutions based on Microsoft’s products in redundant configurations and on large IT systems. Our experience has shown, using of Metrex Monitoring significantly alters companies’ understanding of its own IT-infrastructure. In particular, improving and planning of corporate IT becomes more consistent. Flexibility and scalability of our solutions allows us to deploy them not only in large but also in medium-sized companies, and thereafter gradually expand the focus of system and grow with the client.

We will help grow your business and your customers’ businesses, creating an effective tool for planning and managing corporate IT-infrastructure, and, if necessary, taking on the care of its maintenance and timely development.

Virtual Private Networks monitoring

Why VPN monitoring? Let’s imagine a company that have a network of branch offices in most of the largest cities of the country. The offices are interconnected using both public networks (i.e. Internet) and dedicated operator networks (i.e. MPLS). In order to provide secure communications, on top of both types of links the company runs VPN tunnels, that are used for to carry the actual data. Also, in order to make the connectivity more reliabile, the company employs multiple VPNs from each site — one main (over MPLS) and two backup (over the Internet); in case of link failure the re-routing is handled using OSPF. As our experience shows, network  failures and service degradations may occur even in case of a very reliable network such as this one. In case of RDP and VoIP-based services (i.e. the remote office doesn’t have any servers and PBXes), the network failure will bring the office to a dead stop. More »

Monitoring APC equipment with Microsoft SCOM 2007

This article describes our management pack for System Center Operations Manager 2007 (SCOM) which provides monitoring of the APC UPS devices.

Why did we start writing this management pack? The power supply monitoring task becomes more urgent when you have to maintain distributed server rooms. In such environment it is hard to expect that monitoring a single UPS by the native APC application in one room you could predict the behavior of the others.

So let’s take a look at existing UPS monitoring solutions. As far as we have implemented SCOM in our company earlier, we had not been looking for monitoring solutions designed for other (non-SCOM) monitoring systems. Some of our UPSs have an imbedded network management card, some – not and these devices are connected to the servers via USB or a serial cable.  Of course we would like to have a universal monitoring tool working regardless to the connectivity type. These are the solutions we had been tested:

More »

Monitoring CISCO equipment with Microsoft SCOM 2007

This publication is dedicated to CISCO monitoring management pack design by Metrex Engineering team.

I’d like to start from how did we get this way, i.e. why did we start writing our own Cisco management pack.

Some time ago we’ve been trying to use Zabbix, Nagios, OpManager and other systems for the monitoring issue however I’ll skip this part as far as we’re not using it anymore.

The issue is that it’s been a while since we installed SCOM and it had been working well for Windows – based servers. Then we’ve got a predictable idea to have a monitoring system for both servers, network equipment and UPSs. And we have started digging of how to monitor CISCOs with SCOM. In a catalogue on the Microsoft web site we found two third party packages (designed by MS partners and sold separately). I have installed both of them – Quest Software and Jalasoft and have shown to our company network dept… In any event we agreed that they are not suitable for our needs and rather than trying to adjust to the existing solution we’d try to write our own management pack.

More »